At Cozy Utility Room Living, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.
1. Information We Collect
Personal Information
When you contact us, subscribe to our newsletter, or use our programs, we may collect:
- Name and contact details (email, phone, address)
- Information about your utility room and organization needs
- Payment information for program purchases
- Communications with our team
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on site
- Referring website information
- Device and operating system details
2. How We Use Your Information
We use collected information to:
- Provide and improve our organization programs and services
- Respond to your inquiries and provide customer support
- Send newsletters and updates (with your consent)
- Process payments and deliver purchased programs
- Analyze website usage to improve user experience
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist with business operations (payment processing, email services)
- Professional advisors (lawyers, accountants) when necessary
- Law enforcement or regulatory bodies when legally required
4. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent for marketing communications
6. Cookies
Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last Updated" date.
10. Contact Us
For questions about this privacy policy or to exercise your rights, contact us at:
Cozy Utility Room Living
4 Sheep Street
Stratford upon Avon
CV37 6EF
United Kingdom
📧 hello@simpleharborworks.com